Free Shipping on Orders Over $149(US, CA, Australia, Asia.....) / $249 (Europe)
Contact Us
POPU Support
Contact POPU Microbeauty
Questions about PMU tools, an order, trainer purchasing, or product recommendations? Send the right details and the POPU team will guide you to the next step during business hours.
Customer support Order questions, after-sales service, and general product help. WhatsApp support Use +86 130 3728 5384 for after-sales service contact. Wholesale inquiries Trainer kits, studio purchasing, distributor, and reseller questions. Read FAQs Shipping, warranty, returns, repair details, and getting started.
Help us route your request faster.
POPU support works best when your message includes the context behind the question. For order, warranty, repair, and product guidance, include the details below whenever they apply.
- Order number, checkout email, or proof of purchase.
- Product name, purchase date, and the service or technique you use it for.
- For machine issues, attach clear photos or a short video showing the problem.
- For wholesale or trainer support, include your country, business type, and expected purchasing needs.
Need machine repair support?
For machine issues, please include a clear description plus photos or video. If your case needs a dedicated repair request, use the repair form so the team receives the product details in the right format.